Complex Needs

Defining complex care

Clients receiving complex care have substantial and ongoing healthcare needs. These can be the result of chronic illness, disabilities or following hospital treatment. Complex care is sometimes referred to as long-term care or continuing care, therefore, it is important to receive a service with consistency, efficiency and one which is more personable such as from Triple S.  

Complex care at Triple S Care

We advocate and are passionate about complex care and it is this dedication that helps make a difference to the lives of those with complex care needs allowing for the individual to live as independently, actively and to the best of their ability.

For many of the people who use our complex care services, the workers are trained individually to their care requirements to provide a service that is tailor-made to the individual and covers all their care needs.

As well as improving the quality of life for our service users, we strive to maintain a standard of care which is superior and exceptional for our service users and ensuring all their care needs are met accordingly whilst keeping their dignity intact. The highest level of care is attained through the following procedures at Triple S:

• Care assessments are reviewed and updated regularly or when there are changes to the individual’s health needs
• Supervisions are conducted on a regular basis to monitor staff
• Care Quality Commission registered to ensure we are following protocol with health care authorities by law

Rest assured that we will take the time to ensure that the staff assigned to complex care individuals can establish a meaningful relationship and take the time to build lasting ties